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Company Info
Gulfbankers Executive Search

, (United Arab Emirates)
Web: www.egulfbankers.com
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Branch Manager in Abu Dhabi Region - UAE Nationals
Job ID: 102315 Job Views: 270
Location: United Arab Emirates
Job Category: Retail Banking
Posted: 06-22-2010 Salary: Open
Job Description:

Job Purpose
To effectively manage defined Local Market to achieve financial and non-financial targets and successfully meet customer’s expectations.

Key Result Areas

  • To manage a branch with a customer base over 15K and a portfolio size 150M in Assets and over 140M in liabilities.
  • To identify the new business opportunities within the local trade boundaries through broader market knowledge.
  • To achieve CVI based target by identifying target groups and deploying appropriate sales approach and allocate resources accordingly.
  • Predict customer attrition ratio based on trend analysis and market dynamics by monitoring customer behavior to maintain it at the lowest level.
  • Achieve high levels of customer satisfaction by defining roles and responsibilities and monitoring Branch resources in order to consistently meet the set service delivery standards.
  • To consistently achieve acceptable risk rating by adhering to Bank Operating Policies, procedures and monitor exceptions and facilitate accounting controls to minimize operational errors.
  • Set job objectives and perform timely review to measure performance and identify staff development and training needs.
  • To ensure clarity among staff of KPI’s and job competencies required to effectively achieve business goals.
  • Identify and reward high performers and implement an effective retention program for critical staff.


Job Requirements:

Knowledge, Skills and Experience

  • University degree required.
  • 5 to 6 years of Banking experience.
  • Adequate knowledge on credit compliance and risk management.
  • Understanding of Branch Operational Procedures and Policies.
  • High levels of networking capabilities and people management.
  • Adequate knowledge on different sales techniques.
  • Negotiation skills.
  • Ability to handle multi-dimensional tasks.
  • Ability to perform under pressure and time constraints.